For many travel companies, When it comes to taking bookings, they still use the tried and tested telephone booking system instead of using an online tour booking system. This often requires members of staff on hand to coordinate and organise bookings manually in real-time. Many tour operators will say that manual bookings that have worked for decades still will enable them to sell and manage tour bookings. It’s not, however, the best or easiest way to do it.
During the present times, it is evident to make the transition to cloud-based tools to stay ahead in this ever-changing time. If you are not sure of making the decision.
Here are some of the advantages of online booking systems for you to make an informed choice. They are:
Online Tour Booking System Saves Time
When you look at an average travel agency, a lot of time is taken up handling phone calls from people looking to book, explaining options to customers and managing schedules. With a phone-based booking system, it requires a group of staff to constantly be available all the time. The strain on human resources which goes into handling it can be avoided by moving to an online booking platform. The online tour booking system is fully automated, which makes it easy for your customer to pick a date, time, pay and receive an email confirmation without any manual intervention. It can greatly benefit your business.
It Reduces Burden On Phone Booking Systems
The telephone booking system is depend on customers calling during office hours. which often makes it restricted to one caller at a time. With an online booking system, you are open for business 24 hours a day which makes it easy for customers to have the choice of booking at any time. There is no worrying about missing phone calls and losing customers to competitors.
Online Tour Booking System Pays You Quicker
With an online booking system, you can tell customers to pay in advance for activities and rentals. This puts money into your pocket faster and helps make sure that on the day of the event you don’t have to worry about payment giving you and your customers more time to have fun.
Online Tour Booking System Maximizes Reservations
Online Tour booking systems let you book more tours in less time. The tour booking process happens in the background while you attend to other tasks like planning new tours, marketing,operations etc. There is no risk losing business to competitors.
Better Experience For Customers
With an online tour booking system, it lets you provide a seamless reservations experience throughout the customer journey from exploring your tours to booking and purchasing to checking in. You will be able to capture more of the people looking to schedule an appointment or tours.
How do you choose the right online tour booking system?
Thedisadvantage of an online booking system is choosing the wrong one. The best online booking software can do much more than just take payments online. It can grow your business. It’s important to know your own business and needs when choosing the right online booking system.
The Systrix’s online tour booking system provides everything you need to automate key tasks, create efficiencies, and drive more bookings and revenue. Try a demo today to see the benefits of an online reservation system for yourself.